Privacy & Policy

Brother Auto Parts is steadfast in our commitment to delivering superior automotive parts and an unyielding dedication to data privacy that fortifies our customer relationships for future engagements. Understanding the imperative nature of trust, we exercise scrupulous regard for your concerns about personal information in conjunction with our associates. By implementing rigorous checks and controls, we enforce 100% security over your data, wherein unauthorized dissemination is impossible. Our sophisticated and continually updated privacy protocols reflect the paramount importance we assign to safeguarding your personal details. By choosing “Brother Auto Parts,” you engage with a partner who epitomizes transparency and integrity, ensuring an unparalleled commitment to secure handling of customer information.

At UEAT, the terms “we,” “our,” and “us” designate the entity accountable for the oversight of your personal information. This notice elucidates the procedures and principles governing the collection of personal information through our websites, mobile applications, social media pages, and offline collection methods. The UEAT Notice itemizes the nature of the information we accumulate, such as names, contact details, purchase history, and preferences. This information customises your experience, facilitates prompt responses to inquiries, conveys timely updates, and streamlines transactions. We warrant that sharing this information with third parties is strictly controlled, contingent upon your explicit consent or mandated legal obligations. Further, we delineate the robust measures we employ to preserve your information's privacy, including state-of-the-art encryption techniques, firewall protection, and systematic security assessments. Our experienced team continuously monitors systems for any aberrations, and staff education in privacy best practices, coupled with regular audits, underscores our unwavering dedication to maintaining your information's sanctity.

UEAT's services might interface with third-party websites or incorporate third-party cookies not under our purview. It is incumbent upon you to meticulously review the privacy practices of these external entities and assimilate their regulations. Before availing of any service, it is advisable to comprehend the notice's terms thoroughly.

The UEAT notice is available for review before submitting your information and engaging in our services. It encompasses a transparent and detailed overview of our practices concerning personal data handling

Collect Personal Information

At Brother Auto Parts, we prioritize the confidentiality and integrity of your personal information. The following elucidates the specific types of information that we collect and the purposes for which it is utilized:

Basic Identification Information
This includes your Name, Phone and Fax number, Email, and Postal address, or those of principals in your business. Such information is integral to our customer identification processes.

Account Creation Information
We gather details necessary for creating your online account, encompassing your username, password, security question, and corresponding answer. This ensures a personalized and secure user experience.

Interaction Data
We meticulously record information exchanged with service representatives. This helps in enhancing our customer service quality.

Purchase and Service History
Information about your purchase and customer service interactions is collected to provide a tailored shopping experience.

Payment Details
For secure processing of transactions, we require your Name, billing address, Payment Card Details (e.g., card number, expiration date, and security code), and bank account information.

Location and Browser Information
We collect data from your IP address, country, zip code, and browser specifics such as type, version, language operating system, and interface. This assists in optimizing our online platform for your use.

Correspondence Information
Our collection extends to communications like emails, texts, letters, and responses to surveys or questionnaires, which assist us in understanding your preferences and enhancing our offerings.

Contact Us Details
If you utilize our “Contact Us” feature, we collect your first name, last name, mobile number, email, favorite store location, and your messages. This information enables us to respond to your inquiries effectively.

Please recognize that the provision of the above-mentioned personal information is entirely at your discretion. If you elect not to share certain details, please be advised that we be restricted in offering specific products or services, and access to certain functionalities is limited.

Utilization Of Personal Information

We abide by the strongest integrity and privacy laws. We promise to never share or publicly disclose your personal information without first getting your consent. Our firm adherence to maintaining openness and trust guides the collection and processing of personal information. The following are some potential uses for the collected personal information:

  • Provision of Services and Products: To make it easier to administer, deliver, and enhance our services and goods that are suited to your requirements.
  • Order management: To handle orders swiftly, send them, and keep you updated on their status while ensuring seamless transactions.
  • Communication and Promotion: To interact with you about our products, programs, and services
  • Research and Engagement Initiatives: Conducting and facilitating market research projects, focus groups, sweepstakes, competitions, and surveys can help us better understand consumer preferences.
  • Data analysis: Using methods to inform strategic decision-making, such as market research, trend analysis, financial analysis, and consumer segmentation.
  • Customer support and investor services: To assess and address requests, questions, and applications and offer services to our investors, proving our dedication to providing first-rate support.
  • Account management: It includes creating, managing, and communicating with you about your account, which includes payments, purchases, and customized experiences.
  • Safety and Security Maintenance: To maintain the security and safety of our personnel, services, information resources, and goods while adhering to best practices for the sector.

At "Brother Auto Parts," handling your personal information is subject to rigid guidelines. It is performed either based on the following:

  1. Your explicit consent
  2. The fulfillment of a deal with you or a pertinent party
  3. Our legitimate business interest
  4. Compliance with our legal obligations

Sharing Of Personal Information: How, When, And With Whom

At Brother Auto Parts (UEAT), sharing personal information is undertaken with the utmost care, respecting both legal boundaries and personal privacy. Here's how we share your information:

Within Brother Auto Parts (UEAT)

  • IT Department: access data to maintain and secure our technology infrastructure.
  • Sales Departments: view account and order data to facilitate customer relations.
  • Legal and Finance Departments: utilize data for compliance, internal auditing, and regulatory obligations.

Sharing with Other Users

Our service offers communication features like message boards, allowing you to connect with other users. Utilizing these features makes your profile information and posted communications visible to others.

Service Providers

We collaborate with trusted third-party providers to help operate, enhance, and maintain our services. This includes hosting, e-commerce, and analytic service providers who assist in tasks such as account management, transaction processing, marketing, and analytics.

Insolvency and Business Transitions

In events like bankruptcy, mergers, joint ventures, or other significant business changes, your personal information is disclosed or transferred in connection with these transactions.

Regulators, Authorities, and Other Third Parties

We share information with governmental agencies, regulators, and other external entities like tax authorities, legal advisors, accountants, and auditors, as mandated by law or to fulfill our legal obligations.

It's vital to understand that these practices are undertaken with a keen focus on maintaining the confidentiality and integrity of your information. We carefully assess our internal and external recipients, ensuring they adhere to robust privacy standards.

Cookies And Similar Technologies

At "Brother Auto Parts," client satisfaction and the quality of our goods and services are our top priorities. In accordance with industry norms, we use cookies and related technology to improve and personalize your interaction with our digital platforms. How do we make use of these technologies?

Utilization of Cookies

  • By storing information about your preferences, language choices, and previous interactions in cookies, we can customize your browsing experience. This makes visiting our website easier and more convenient.
  • By analyzing the information gathered by cookies, we are able to continuously assess and enhance the performance of our website to suit your requirements and expectations.
  • To make use of cookies, tracking pixels, web beacons, and related technologies, we work with dependable third-party partners, such as Google Analytics. These help us comprehend user behavior on our websites and connected third-party networks.

Transparency and Control

  • We support open communication and freely given permission. Before using any cookies, we fully disclose their function and, if necessary, get your consent.
  • Your cookie preferences are manageable and within your control. Your browser's settings allow you to accept, reject, or change cookie settings, giving you complete control over your personal data.

Security and Compliance

  • To protect the data gathered by cookies, we implement strict security procedures in accordance with regulatory standards and industry best practices.
  • Our adherence to legal requirements in using cookies and related technology demonstrates our dedication to responsible data processing.

Contact and assistance

If you have any queries, worries, or need more information about how we use cookies and other similar technology, we are always here to help. Feel free to get in touch with us.

Data Transfers And International Compliance

In adherence to various global data protection standards, including the EU-U.S. Privacy Shield Framework and the Standard Contractual Clauses (SCCs) sanctioned by the European Commission, our organization is permitted to engage in the cross-border transfer and storage of personal information. Such transfers necessitate relocating the collected data to jurisdictions outside the country where the information was initially provided. It is acknowledged that these recipient countries have disparate data protection laws, regulations, and governance structures. However, we are committed to ensuring that applicable legal requirements conduct all transfers and maintain the integrity and confidentiality of your personal information.

We employ robust security measures, continuous monitoring, and alignment with globally recognized best practices to safeguard the data during all phases of transfer and storage. Our organization's obligations include:

  • Executing the appropriate legal mechanisms and ensuring our third-party service providers comply with the same stringent standards.
  • Offering an adequate level of protection consistent with the principles of transparency.
  • Accountability.
  • Individual rights.

You agree to these transfers by using our services, confident in our commitment to protecting your privacy and data security.

How Do We Protect Personal Information?

Your trust matters to us, and at Brother Auto Parts, we understand that personal information is a powerful aspect of that trust. We are always sure that protecting personal data is our froemost priority. We employ various methods to ensure the integrity and security of the data you authorize to us through our Services:

Administrative Safeguards

  • We have specified rigorous internal protocols to govern how confidential information is controlled and utilized within our organization.
  • Our team is apprised of data privacy laws and standards. This training assures that they understand and adhere to the industry's best approaches when dealing with sensitive data, supporting our commitment to confidentiality.

Technical Safeguards

  • We utilize the latest technology and security techniques to shield data from unauthorized access, online threats, and potential violations. This includes the usage of firewalls, encryption, intrusion detection systems, and regular security audits.
  • Our dedication to continuous technical advancement highlights our dedication to preserving the security and probity of your data, adjusting to the ever-changing digital landscape.

Physical Protection

  • Our physical infrastructure is toughened to protect against unwanted permits or interference. Extensive surveillance prevented access facilities, and assured data centers are completed by environmental management such as fire suppression systems, guaranteeing that your data is protected in all dimensions.

Legal Compliance

  • We capitulate with all relevant and international laws governing the security of personal information. Our responsibility to legal compliance goes beyond mere compliance; it reflects our care for the rule of law and our dedication to ethical conduct.
  • By using our services, you accept and consent to these actions, reinforcing your trust in our unwavering affirmation to maintain the safety and privacy of your data.

Our multifaceted strategy to security assures that your data remains secure, both in our hands and in our systems. By braiding together administrative, technological, physical, and legal threads, we form a strong fabric of security around your personal data.

How Do We Protect Personal Information

Protecting your personal information isn't just a priority; it's a responsibility we take to heart. We understand that the information you entrust us with is sensitive, and we have crafted a multi-tiered approach to ensure its safety through our Services.

1. Administrative Protections
Our team isn't just trained; they're educated, committed, and equipped to handle personal information with the utmost respect and confidentiality. We don't just follow corporate policies; we live by principles that prioritize your privacy.

2. Technical Protections
We don't just use technology; we leverage state-of-the-art tools and strategies to create a fortress around your data. From firewalls and encryption to regular security audits, we've built layers of defense against unauthorized access and cyber threats. It's not just about protocols; it's about relentless pursuit of security.

3. Physical Protection
Beyond digital, our physical infrastructure is designed as a stronghold. Security data centers, fire suppression systems, and round-the-clock surveillance ensure that we don't just store data; we guard it with vigilance.

4. Adherence to the Law
Laws like GDPR and HIPAA are more than guidelines for us; they are commitments. We interpret and apply these legal frameworks with diligence, underscoring our dedication to upholding the highest standards of privacy.

5. Continuous Monitoring and Response
We don't just watch our systems; we actively scrutinize them. Our expert incident response team isn't just on call; they're always ready, always vigilant. Any signs of suspicious activity don't just trigger a response; they prompt immediate, decisive action.

Through this detailed, comprehensive, and passionately enforced process, we don't just protect the information you give us; we honor it. Our unwavering dedication isn't just about security excellence; it's about building a relationship of trust with you, our valued clients and users. Your privacy isn't just a policy; it's our promise.

Your Rights

You possess certain rights regarding the personal information linked with your account. These rights are outlined as follows:

Updating Your Information: You are entitled to update or amend the personal information associated with your account at any time. Modifications can be made within the “My Profile” or “Settings” sections of the Service. Additionally, if you believe the data recorded is inaccurate or incomplete, you challenge its validity. In such instances, we will request that you update the information as necessary, and we convey the revised information to third parties who have access to your personal information.

Account Cancellation: Should you wish to cancel your account, you do so through the “My Profile” or “Settings” sections or by reaching us via the “Contact Us” feature within the Service.

Subject to the laws of your jurisdiction, you also have the following rights:

Right to Withdraw Consent
You withdraw your consent at any time by selecting the withdrawal option in the appropriate communication or contacting your relationship manager (for existing customers). Withdrawal will not impact the legality of processing performed before the consent withdrawal.

Right to Request Access
You can access your personal data, including information regarding its processing, categories, and recipients. You also request a copy of the processed personal data at no charge.

Right to Request Rectification
Should any personal data be inaccurate, you have the right to request its correction.

Right to Request Erasure
Where applicable, you have the right to request the deletion of personal data concerning you, and we must comply with such requests.

Right to Request Restriction of Processing

You request that we restrict the processing of your personal information where it is permitted by law.

Right to Request Data Portability
You can ask to receive your data in a standardized, commonly used, and machine-readable format, and you transmit this data to another entity without our interference.

Right to Object
You have the legal right to object to processing your data, particularly for direct marketing purposes.

To exercise any of these rights, please get in touch with us using the contact information provided at the end of this Notice. If you are governed by the European Union General Data Protection Regulation (GDPR), you also have the right to file a complaint with the appropriate data protection authority.

Data Retention

While you use our services, we keep your personal data on file. Upon termination of the contractual relationship or deletion of your account, we remove your data from our systems and records. However, specific legal or regulatory obligations, such as taxation purposes or meeting our legitimate interests, necessitate the continued retention of specific information. We adhere to stringent protocols to ensure that your data is securely disposed of once it has fulfilled its retention period, using methods that render the information unrecoverable. Our data retention policy reflects our commitment to handling your personal information with care, responsibility, and transparency, in line with industry best practices and relevant laws.

Additional Information


Our service is strictly intended for users over 18 and is not targeted at children under 13. We take the privacy of minors seriously and do not knowingly collect personal information from children under this age. Should any such information inadvertently reach us without parental consent, please use the "contact us" option at the end of this Notice. We will act swiftly to remove that information, demonstrating our commitment to safeguarding the privacy of all users, regardless of age.

California Residents

California Civil Code Section 1798.83 empowers residents of California to contact us using the information at the end of this Notice. They request, once a year free of charge, a detailed list of third parties to whom we have disclosed personal information for direct marketing purposes in the preceding calendar year, along with the specific categories of information shared.

Additionally, California residents under 18 who believe their information has become publicly available through our UEAT Service and cannot remove it send specific removal requests to: SUPPORT@BROTHERAUTOPARTS.COM. Please provide specific details about the information and the URL for each page where it is located, reflecting our commitment to transparency and adherence to local laws.

UEAT Service Age Restriction

The UEAT Service is designed for responsible use by individuals at least 18. Our support team is readily available to address any concerns about unauthorized access or any other age-related issues.

Modification of this Notice

Changes to this Notice occur occasionally, and we will revise the 02 August 2023 at the top to notify you of any alterations. Regularly reviewing this Notice helps you stay informed of our privacy practices and demonstrates our transparent approach to user privacy. If you disagree with any updates or have concerns about how we handle personal information, please refrain from using the service and do not hesitate to contact us for clarification or assistance. Your trust is paramount to us, and we are committed to maintaining the highest privacy and security standards.